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      Sound Technologies

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      Sound Technologies reviews

      Stressful Job - Technical Support Engineer Sound Technologies Employee Review

      1.0
      Sep 6, 2024
      Technical support engineer
      Recommend
      CEO approval
      Business outlook

      Pros

      Unlimited over time and on call shifts.

      Cons

      They will work you to death, and then want you to work more after you die. The environment was super stressful. The turnover rate is 99%. In one year I seen 25 people in technical support come and go. Some stayed for a couple months, others, just a couple weeks. One guy didn't even make it through his first full day. No one ever gets promoted out of technical support. Once your there, your there. the only way to get promoted is to move to T2 or T3 in technical support or leave the company.

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      5.0
      Aug 17, 2022
      Support services
      Recommend
      CEO approval
      Business outlook

      Pros

      Strong reputation with customers. Heavy focus on customer service. Everyone has a “get it done” mentality. Continuous improvement. Management really cares about the employees.

      Cons

      Room for improvement in the operations strategy and how the business gets done. Communication from Sr. Leadership could improve.

      2.0
      Oct 2, 2025
      Administrative assistant
      Recommend
      CEO approval
      Business outlook

      Pros

      Location is great and most can bring their dogs to work. Knowing that your work ultimately is for the benefit healing animals.

      Cons

      Low pay, bad culture, uncaring and non-compliant HR department, and male dominance in leadership roles.

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