Looks great on the outside, disaster on the inside. - Instructor SoulCycle Employee Review

1.0
Aug 25, 2022
Recommend
CEO approval
Business outlook

Pros

The riders, free classes, front desk staff

Cons

Horrible upper management. High internal turnover. No support from direct manager even when asking for it. Setup for failure. Very clear favoritism. Wasting of funds at a corporate level which leads to lay offs of good talent at multiple levels in multiple departments.

Explore other reviews about SoulCycle

5.0
Apr 27, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Fun environment, good people, ride for free

Cons

Lots of cleaning involved around the studio and bathrooms

2.0
Jun 10, 2026
Recommend
CEO approval
Business outlook

Pros

Fun and you meet great people

Cons

Horrible HQ staff and leadership who does not care

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