Fake Culture - Front Desk SoulCycle Employee Review

2.0
Jun 7, 2022
Recommend
CEO approval
Business outlook

Pros

Free Classes for you and a guest Discounted Merch

Cons

I was definitely discriminated against for not fitting the "look". Or as they put it, I was not "on brand." Not as inclusive as they seem. At least not the location I worked at. The instructors would complain about riders they thought were sub-par and the front desk team would watch the security cameras and make fun of riders.

Explore other reviews about SoulCycle

5.0
Feb 6, 2026
Recommend
CEO approval
Business outlook

Pros

-Flexible hours -Kind people -Free classes

Cons

-Needy Clients -Sometimes early mornings

4.0
Jun 16, 2026
Recommend
CEO approval
Business outlook

Pros

Great place to work with a friendly and supportive team. Everyone is approachable and willing to help, which makes onboarding and day-to-day work much easier. The work environment is collaborative, and management is generally flexible and understanding. Overall, it's a positive workplace where people genuinely want to see each other succeed for the most part.

Cons

While the immediate team was excellent, upper management often appeared disorganized. It was challenging to receive timely feedback on performance, and the review and compensation processes lacked clear communication and transparency.

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