Front Desk - Anonymous employee SoulCycle Employee Review

4.0
Apr 14, 2015
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Super supportive company; I have never seen so many people who expressed interest in going further within the company be promoted so quickly. If you want to grow with SoulCycle they will find a way to make it happen! Free classes are a fantastic work perk.

Cons

Not a super high paycheck as a Front Desk team member. Free classes make this a little more understandable, but it doesn't help pay the bills. Still, it's such a positive work environment and, as I mentioned, if you want to grow and work hard to make that paycheck bigger they will support you!

Explore other reviews about SoulCycle

5.0
Apr 27, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Fun environment, good people, ride for free

Cons

Lots of cleaning involved around the studio and bathrooms

4.0
Jun 16, 2026
Recommend
CEO approval
Business outlook

Pros

Great place to work with a friendly and supportive team. Everyone is approachable and willing to help, which makes onboarding and day-to-day work much easier. The work environment is collaborative, and management is generally flexible and understanding. Overall, it's a positive workplace where people genuinely want to see each other succeed for the most part.

Cons

While the immediate team was excellent, upper management often appeared disorganized. It was challenging to receive timely feedback on performance, and the review and compensation processes lacked clear communication and transparency.

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