A Fine Side Hustle - Senior Key Holder SoulCycle Employee Review

3.0
Oct 23, 2021
Recommend
CEO approval
Business outlook

Pros

Plenty of fun-- a high energy environment where you as an employee are empowered to make your own decisions. Flexible in terms of a side hustle. Free classes. Opportunities for growth.

Cons

A very caddy environment with no respect to holidays, weekends, personal biological clock (closing a studio at 10pm and waking up to open it at 4:30AM the next day). Customers can be extremely cruel. This job will wipe your energy.

Explore other reviews about SoulCycle

5.0
Apr 27, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Fun environment, good people, ride for free

Cons

Lots of cleaning involved around the studio and bathrooms

4.0
Jun 16, 2026
Recommend
CEO approval
Business outlook

Pros

Great place to work with a friendly and supportive team. Everyone is approachable and willing to help, which makes onboarding and day-to-day work much easier. The work environment is collaborative, and management is generally flexible and understanding. Overall, it's a positive workplace where people genuinely want to see each other succeed for the most part.

Cons

While the immediate team was excellent, upper management often appeared disorganized. It was challenging to receive timely feedback on performance, and the review and compensation processes lacked clear communication and transparency.

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