Great place to work! - Front Desk Administrator SoulCycle Employee Review

4.0
Oct 17, 2021
Recommend
CEO approval
Business outlook

Pros

Thoroughly enjoyed the location, the people, the experience, etc. being part time only was a bit rough, but I loved working there so it didn’t matter. I loved how it was always a family vibe, and our guests were always amazing and happy to be there too!

Cons

only part time available for employees, so no actual health benefits unless you got outside insurance and such.

Explore other reviews about SoulCycle

5.0
Apr 27, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Fun environment, good people, ride for free

Cons

Lots of cleaning involved around the studio and bathrooms

4.0
Jun 16, 2026
Recommend
CEO approval
Business outlook

Pros

Great place to work with a friendly and supportive team. Everyone is approachable and willing to help, which makes onboarding and day-to-day work much easier. The work environment is collaborative, and management is generally flexible and understanding. Overall, it's a positive workplace where people genuinely want to see each other succeed for the most part.

Cons

While the immediate team was excellent, upper management often appeared disorganized. It was challenging to receive timely feedback on performance, and the review and compensation processes lacked clear communication and transparency.

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