Great culture! - Front Desk Staff SoulCycle Employee Review

5.0
Apr 22, 2021
Recommend
CEO approval
Business outlook

Pros

Fun staff and culture, you get to take free spin classes which is nice! You also get retail discounts.

Cons

Some of the shifts start very early in the morning and some end later at night so they are not typical hours.

Explore other reviews about SoulCycle

5.0
Feb 6, 2026
Recommend
CEO approval
Business outlook

Pros

-Flexible hours -Kind people -Free classes

Cons

-Needy Clients -Sometimes early mornings

4.0
Jun 16, 2026
Recommend
CEO approval
Business outlook

Pros

Great place to work with a friendly and supportive team. Everyone is approachable and willing to help, which makes onboarding and day-to-day work much easier. The work environment is collaborative, and management is generally flexible and understanding. Overall, it's a positive workplace where people genuinely want to see each other succeed for the most part.

Cons

While the immediate team was excellent, upper management often appeared disorganized. It was challenging to receive timely feedback on performance, and the review and compensation processes lacked clear communication and transparency.

See reviews by: Helpful|Rating|Date|All