Front Desk Staff - Front Desk Staff SoulCycle Employee Review

4.0
Jan 17, 2020
Recommend
CEO approval
Business outlook

Pros

The company perks are fantastic. I love the free classes and the partnerships they have with other local businesses.

Cons

High turnover with management, it makes the structure of the studios inconsistent. Often times we are left understaffed and lacking Studio Managers or Assistant Studio Managers. Scheduling is inconsistent and changes with little to no notice.

Explore other reviews about SoulCycle

5.0
Feb 6, 2026
Recommend
CEO approval
Business outlook

Pros

-Flexible hours -Kind people -Free classes

Cons

-Needy Clients -Sometimes early mornings

4.0
Jun 16, 2026
Recommend
CEO approval
Business outlook

Pros

Great place to work with a friendly and supportive team. Everyone is approachable and willing to help, which makes onboarding and day-to-day work much easier. The work environment is collaborative, and management is generally flexible and understanding. Overall, it's a positive workplace where people genuinely want to see each other succeed for the most part.

Cons

While the immediate team was excellent, upper management often appeared disorganized. It was challenging to receive timely feedback on performance, and the review and compensation processes lacked clear communication and transparency.

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