Would not recommend - Front Desk SoulCycle Employee Review

3.0
Jan 7, 2020
Recommend
CEO approval
Business outlook

Pros

I loved being able to take free classes after my shift. I would also let a friend come in and use my guest pass while I worked. We also get a pretty decent discount on apparel at a certain time of the month.

Cons

I hated the energy at Soul when I worked here. The assistant managers were very fake and pretend nice and they all were in their own clique. They never lifted a finger and expect all the part-time employees to do everything. This space is 2 floors and I remember I had to bring a ton of water bottle packages upstairs once by myself (easily 10 trips holding 20 lbs or more.) They just watched me. It was awful lol. They would always make you feel so weird if you came in on your day off to take a class. Almost trying to guilt you for not working. I think I was one of the only not white employees working at the front desk (hello.. pls diversify your team....)

Explore other reviews about SoulCycle

5.0
Apr 27, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Fun environment, good people, ride for free

Cons

Lots of cleaning involved around the studio and bathrooms

2.0
Jun 10, 2026
Recommend
CEO approval
Business outlook

Pros

Fun and you meet great people

Cons

Horrible HQ staff and leadership who does not care

See reviews by: Helpful|Rating|Date|All