Heavily Devaluing Their Own Brand - Anonymous employee SoulCycle Employee Review

2.0
Mar 5, 2018
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

-Free classes and exposure to general fitness world. -Discounted high-end retail. -Generally amazing people work throughout studios/corporate. -Exposure to some amazing riders/people in each and every studio. -Great core values as a company and staff are generally very dedicated.

Cons

-Pros rarely outweigh the cons. -Company seems to be devaluing their own brand in the sake of profits. -Poor salaries across the board, unless you're a higher-level executive at corporate. -Health/ dental insurance plans are a joke. For a brand that focuses on fitness and hospitality, it's sad that instructors and full time are not covered well. -Poor execution of lay-offs from several departments at corporate. Not a great feeling when large lay-offs are happening and your CEO is posting selfies while traveling overseas scouting new locations. -Lack of transparency throughout company or new initiatives pushed quickly with lack of information/support.

Explore other reviews about SoulCycle

5.0
Feb 6, 2026
Recommend
CEO approval
Business outlook

Pros

-Flexible hours -Kind people -Free classes

Cons

-Needy Clients -Sometimes early mornings

4.0
Jun 16, 2026
Recommend
CEO approval
Business outlook

Pros

Great place to work with a friendly and supportive team. Everyone is approachable and willing to help, which makes onboarding and day-to-day work much easier. The work environment is collaborative, and management is generally flexible and understanding. Overall, it's a positive workplace where people genuinely want to see each other succeed for the most part.

Cons

While the immediate team was excellent, upper management often appeared disorganized. It was challenging to receive timely feedback on performance, and the review and compensation processes lacked clear communication and transparency.

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