Front Desk Staff - Anonymous employee SoulCycle Employee Review

4.0
May 2, 2017
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

SoulCycle has a knack for bringing great people together, you feel like part of a family with your team. Being able to take class for free is an awesome benefit! The customers are (most of the time) super nice and you build a meaningful relationship with your regulars.

Cons

The tasks in the studio can get repetitive, but the staff you work alongside always make it interesting. Not a very large crew (at least at my studio) , so if you need a shift covered it can be extremely difficult.

Explore other reviews about SoulCycle

5.0
Apr 27, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Fun environment, good people, ride for free

Cons

Lots of cleaning involved around the studio and bathrooms

2.0
Jun 10, 2026
Recommend
CEO approval
Business outlook

Pros

Fun and you meet great people

Cons

Horrible HQ staff and leadership who does not care

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