Front Desk - Front Desk SoulCycle Employee Review

4.0
Aug 16, 2016
Recommend
CEO approval
Business outlook

Pros

Amazing company culture, complimentary rides at studios all over the country, speedy growth within the company.

Cons

Management asks part-time front desk to go above and beyond for a noncompetitive wage. There is little understanding for those who have full-time careers outside of their PT role at SoulCycle.

Explore other reviews about SoulCycle

5.0
Apr 27, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Fun environment, good people, ride for free

Cons

Lots of cleaning involved around the studio and bathrooms

4.0
Jun 16, 2026
Recommend
CEO approval
Business outlook

Pros

Great place to work with a friendly and supportive team. Everyone is approachable and willing to help, which makes onboarding and day-to-day work much easier. The work environment is collaborative, and management is generally flexible and understanding. Overall, it's a positive workplace where people genuinely want to see each other succeed for the most part.

Cons

While the immediate team was excellent, upper management often appeared disorganized. It was challenging to receive timely feedback on performance, and the review and compensation processes lacked clear communication and transparency.

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