Pros
- great training from Ashley, who served as a mentor throughout my time at the company after training.
- my manager after nesting, was very down to earth and understanding, unlike the manager above her
Cons
-higher-ups in this company are so out of touch with reality. It’s disgusting.
- I was excelling in the chat/SMS department. I applied for a position to permanently take a chat/SMS. And I was denied even the opportunity for an interview because my call metrics we’re not up to their standards by a few percent.
- all of my metrics, and my calls were screened under a watchful eye because of a prejudice against me.
- I was told I was getting fired, so I applied for unemployment which the company had no problem with at first. A few months into me getting unemployment, the company rescinded their decision so now I owe my state thousands of dollars because it’s my word versus theirs.