Pros
I personally find the straightforward documentation processes helpful, ease of submitting a claim and the platform to be rather seamless. The business takes a cut of your session fee but their assistance to mitigate insurance and VA Community Care is well worth it for me to be blissfully ignorant of the US healthcare system's view of mental health services that are often consistent and long term.
Cons
The cons are indicative of the industry, not Sondermind themself. I have just received a job offer outside of the healthcare industry and I plan on taking it, I find working in the mental healthcare industry to be so draining and negatively reinforcing because hospital systems have an unrealistic productivity metric that creates intense burn out in a short timeframe, and private practice allows for freedoms and a work life balance with the stress of not being paid for each cancellation that cannot be filled, no paid time off, no retirement benefit, and ironically no healthcare options. Sondermind is a great platform if you'd like to stay in the industry, but I would consider staying in any of these businesses operating in the mental health industry if they offered any kind of benefit package. It has always felt ironic and hopeless to think that I can offer a healthcare service while I could not afford to take advantage of the same service because this career often doesn't include a realistic salary, benefits package and basic concept like paid time off / maternity leave.
