2.0
Aug 16, 2023
Current employee, more than 1 year
Recommend
CEO approval
Business outlook
Pros
The matching is more likely than not be effective. That's about it.
Cons
They bulk charge clients to the point that hundreds of dollars are charged at the same time. I've lost clients over this They never return emails or phone calls. Hold times are ridiculous. Their system goes down so often that claims are not honored for weeks after processing, if they can be processed at all. The communication is awful. They have become another greedy, corporate entity whose only desire is make as much money as possible.