SonderMind gives a client the name of two therapists, then sends client's name to them. It is then up to the therapists to contact client and attempt to schedule first appointment. I am diligent about texting, messaging and calling potential clients. I have found that most do not respond. Given the few I have spoken to, most have already found someone else to work with and no long are looking for a therapist or no longer want SonderMind. A couple of them scheduled but no-showed. I have been doing a lot of work for very little results. I wish it would start working out, but I am no longer optimistic and am looking at other companies.