An environment of toxic positivity like no other. - GGS Sonder Employee Review

1.0
Jun 25, 2022
Recommend
CEO approval
Business outlook

Pros

- Fun perks; travel credits, good health coverage, fully remote

Cons

- Inept management team; consistently have issues with transparency and cannot keep an honest work environment. They will fire hourly employees at the drop of a dime. - False sense of diversity; individuals of colour, bipoc etc. are all on lower echelons of the company (positions that are hourly and disposable) and the management team is mainly white with a very false "woke" attitude towards diversity of sexuality, gender, and race. - Inept CEO who dropped out of his Mcgill PHILOSOPHY degree. Can somehow afford Pharrell's mansion but can't figure out how to pay 3/4 of his employees a living wage and keep the company afloat (stocks are worthless now, more than ever) - Promised stock options instead of raises (surprise, the stocks aren't worth anything). - Note that any job that is salaried has "good" reviews while all others don't -- there is a culture of superiority here and you will feel it. - Inept at managing the business; mass firing entire offices and transferring the jobs to offshore (Phillippines) as it costs less. - Fired the entire (unionized) Montreal office, somehow managed to con the Quebec government out of 30 million dollars to create jobs -- not only did they remove 3/4 of Montreal's workers but they moved it all offshore. NOTHING IS TAUGHT IN FRENCH, no french documents, no french training, no french ANYTHING. - You literally have to break your back to get a raise from them that isn't stock options (which are essentially worthless). - History of hiring problematic individuals; former Head of HR was in court for physically assaulting another employee at their previous job, history of hiring transphobic employees and not reprimanding them as they promised to do. They mention equal opportunity hiring but had consistently failed to screen problematic behaviours (racist, homophobic, transphobic, sexist, misogynistic). - Toxic guest services management overall, micromanaged and no one knows how to work their SEO (Salesforce) and there are constant issues.

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Sonder Response
3y
Thanks for taking the time to share your thoughts. An important part of our culture is a never-ending pursuit to make things better, so we’re committed to taking feedback on board. In June 2022, we had to make some painful decisions about how to move forward as a business in the current environment. This included saying goodbye to a number of valued colleagues. We have done our best to support our departing colleagues with care, dignity and compassion, and are providing severance packages including benefits continuation and other support to assist in their transition. We are immensely thankful for the work and contributions of our colleagues who left the business. They are incredibly talented individuals and we wish them well. Your review contains some comments that we cannot verify, but Extend Hospitality to All is one of Sonder’s leadership principles. Living up to that principle means fully embracing diversity: ensuring that all of our employees, guests, partners, and communities feel safe, respected, included, cared for, and empowered. We are resolute against hate. In accordance with our non-discrimination and harassment policy, we have zero tolerance for racism, sexism, discrimination, intimidation, or violence of any kind. All teams at Sonder contribute to our mission of revolutionizing hospitality, and all are highly valued by the business. We’re disappointed to hear that you didn’t feel this was the case, and we will pass on this feedback, along with your comments about management style. We value productivity and results, and believe in giving individuals the autonomy to achieve them. Thank you for your comments. If you'd like to discuss anything further, please reach out to hrbp@sonder.com

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5.0
Nov 11, 2025
Recommend
CEO approval
Business outlook

Pros

Culture was great. We had a lot of fun building something that could have gone to the moon. Best employer I ever had until we closed our doors.

Cons

It's closed now. Unfortunately had to happen very abruptly,

1.0
Jun 18, 2026
Recommend
CEO approval
Business outlook

Pros

Nothing good about this company

Cons

Horrible leadership, horrible CEO just horrible.

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