Lovely people, strenuous work. - Customer Service Representative (CSR) SolvOne Employee Review

3.0
Sep 23, 2025
Recommend
CEO approval
Business outlook

Pros

Most people there during my tenure (with the company and outside of it) were understanding and loved to help out each other where they could as they knew just how strenuous things could be.

Cons

Some people were not consistent with work, and it fell on more responsible parties to pick up their slack consistently. Calls were just checking boxes and not back and forth conversations to some, this led to the issue I shared above. Some days were just 8+ hours of back-to-back phone calls; staffing did not stretch far enough and new staff was not recruited nearly enough as the training process is long.

Explore other reviews about SolvOne

5.0
Oct 9, 2023
Recommend
CEO approval
Business outlook

Pros

The people are great and the company operates with integrity

Cons

I have no cons to speak of

4.0
May 9, 2025
Recommend
CEO approval
Business outlook

Pros

Great place to work from home at all levels. Offering room for advancement and growth. Supportive team that communicates exactly what is expected and guidance throughout all phases.

Cons

Insurance package is over priced.

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