Good until the end - Help Desk Technician SolvIT Employee Review

1.0
Jun 18, 2020
Recommend
CEO approval
Business outlook

Pros

Immediate manager was amazing. Always cared about their employees and fought for what they believe was right

Cons

BE AWARE. This companies response to the COVID-19 pandemic was to TERMINATE most of their best employees that were paid highly and/or had families on their insurance. All the while keeping the part time employees who barely knew how the help desk worked. Employees with a combined 30+ years working at this company were kicked to the curb, leaving the rest of the team with little to work with. Upper management is EXTREMELY tone deaf on what it's like to be a tech these days. Almost constant micromanagement and critique for everything you do.

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SolvIT Response
5y
Thank you for your feedback. Even though less-than-favorable reviews are something no company sets out to achieve, we do appreciate you taking the time. As you pointed out, your experience with SolvIT and your manager was positive until the COVID pandemic struck. The financial ramifications were swift throughout many companies. SolvIT and our clients were not spared. The normal business workflows that determine our staffing needs came to a halt with no immediate end in sight. As a result, in order to meet our client’s needs, hard budget decisions had to be made. As unfortunate as those decisions are, they are a reality brought about by the pandemic. We truly wish the circumstances could have been different. We thank you for your years of service and extend our best to you both personally and professionally.

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Cons

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