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Solarus Technologies

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Worst IT company ever - Dispatcher Solarus Technologies Employee Review

1.0
Aug 27, 2023
Recommend
CEO approval
Business outlook

Pros

In terms of Pros... there are none.

Cons

Technicians are overworked to the point they cannot follow up on other tickets. Upper management expects you to put all work notes into the Internal field of Connectwise, so that the customer has no idea what issue was, nor see the resolution. This is not how Connectwise works!

Explore other reviews about Solarus Technologies

5.0
May 20, 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

This place is great. They have really put together a great team. It's a very collaborative environment.

Cons

Every company has its cons, but it's a great place to work.

1.0
Oct 26, 2024
Recommend
CEO approval
Business outlook

Pros

None. Even the pay range is low for this position especially in NY. Joke company.

Cons

Terrible. Management was completely incompetent, lacking even the most basic organizational skills and failing to provide any meaningful support. The workload was overwhelming, with terrible communication at every level that only added to the confusion. The executive team seemed entirely disengaged, expecting us to manage everything on our own. Selfish liars, making decisions that benefited only themselves while disregarding the team. Just throw everyone else under the bus for their mistakes. It felt like no one knew what they were doing, leading to constant frustration and inefficiency. If you enjoy being undervalued, this is the place for you. If you value your sanity and career growth, look elsewhere.

2
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