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SolarCity

Acquired by Tesla

Is this your company?

Growing and changing for the worse - Field Energy Consultant SolarCity Employee Review

2.0
Mar 1, 2016
Recommend
CEO approval
Business outlook

Pros

This type of sales position usually starts with an extremely low salary and and is fully based on commission, but SolarCity pays a decent salary and you have the opportunity to do well in commission. The company has good incentives i.e. a paid trip to a beautiful resort to meet with top sales associates. You feel like you're working for a cause, it's solar, it's clean and the company stresses the environmental changes they contribute to frequently. There are weekly streamed calls with the entire company that will help to motivate you when you feel like giving up.

Cons

As the company grew there were a number of changes. I was never into sales, but was sold when my friend told me as a Field Energy Consultant (FEC) I wouldn't have to get my own leads. They have associates to get the leads for you, then you go to the customer's house and present them with how much money they will save on their electric bills, which is an easy sale. Well I unfortunately had to start out as the associate who got the leads, a Field Energy Specialist, FES (I still don't know how I did it). I had to jump out at everyone who walked past me in a home depot, asking them if they owned their house and would they be interested in solar. I did this in hopes of becoming an FEC, everyone's dream job. No more jumping out at people. You get to talk with kind people who were already interested in the product to see if solar worked for them. After about 5 months I had the honor of being promoted to an FEC, the 3rd promotion in that region since the company's start. I was in that position for around a month before they expanded in my region drastically. There were around 15 FEC's when I was promoted and within a month or 2 it increased to 50. They chose not to do the same increases with the FES's who we received our leads from. Instead they told us we could only use FES leads for 6 months and then we're on our own. By that point they thought we should have our own referrals and resources to get leads. The problem is it takes 2-4 months to get the solar panels installed and another 2 months before the customer sees changes in their electric bill. Most customers will not provide you with referrals until they see positive results. The 2nd problem was since they only chose to expand in one area although I was still in my first 6 months as an FEC, there were so many other FEC's they hired I still wasn't getting many leads at all from the FES's. My first month I had 2/3 appointments every day. Half way into month 2 I was happy if I received 4 company leads in a week. Plus it is very hard trying to sell solar in the winter seasons, Thanksgiving, Christmas, snow, etc, which the company did not take into account. They were too busy praising the number of sales they were getting from associates in California who didn't have to worry about weather conditions. Problem 3 is now that they stopped us from getting Home Depot leads after our 5th/6th month working there I was back to doing my old job that I hated so much. Of course I was doing it strictly to acquire my own leads but door knocking, and finding venues that I had to pay for in order to get leads became a bit of a nuisance. In the end me losing that job became one of the happiest days of my life. I realized I was tricked into thinking I wanted to work there. The weekly live calls make you feel like you would be crazy to not want to be part of SolarCity. Then when I was finally out, it almost felt like I was leaving a cult. I was free! The burden had been lifted off my shoulders. However, the day I was let go they didn't even ask me to bring in my things (like they did to a # of my co-workers who were also fired). They placed a one on one meeting on my calendar, which I had every week, and had a cab waiting for me when I got there. Since I had been driving a company car for over a month, I had to take all my things out of the car with nothing more than a small purse, and this was from a boss that I initially had a lot of respect for. When I got in the cab the driver said he has gotten called their a number of times to pick up people who were getting fired. At one point they would send out a mass email to let us know when they had parted ways with their employee, but because they had been letting sooo many people go they put an end to that too.

Explore other reviews about SolarCity

5.0
Oct 21, 2024
Recommend
CEO approval
Business outlook

Pros

Good pay and no supervision working at the different Home Depots

Cons

Having to make numbers and sales

4.0
Mar 22, 2016
Recommend
CEO approval
Business outlook

Pros

Just to quantify my review a bit, I am within the top 10% of inside sales reps within our 12,000 person company. It is a great place to work and people doing well ARE able to make good money here. The executive team ALWAYS has a platform for reps to help make SolarCity a better place every quarter. They involve the top 20 reps each quarter in various ways to help their peers through an interactive group called Team Elite. Executives, VP's, Directors, and Managers are always willing to help and go to bat when there are issues with things that need to be fixed. The direction of the company is consistent and although the company is large, decision makers work as hard as possible to steer the big ship quickly when necessary.

Cons

Knee jerk reactions with decision making at a director level create issues from time to time. Culture has had its ups and downs due to HUGE growth last year and subsequent high attrition rates.

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