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SolarCity

Acquired by Tesla

Is this your company?

Going downhill - Field Energy Consultant SolarCity Employee Review

2.0
Jan 21, 2015
Recommend
CEO approval
Business outlook

Pros

The number one reason to work here is to feel good about what you do. I still believe in the product, but I became disillusioned with the company. I really enjoyed my time with the company for awhile, but upper management changes made everything worsen with time.

Cons

Management is stretched thin and cannot really help people. I'm shocked by some of the people who they promote as managers or upper-level managers. It seemed like management more and more just wanted to "luck out and hire the right people" instead of training and developing current staff. This is leading the company to "churn and burn" its sales team instead of support it, which is the primary reason I left. Customer service is terrible and incompetent. The account management process is an absolute nightmare and instead of selling I felt I was focused on fixing the messes we made. I still wholeheartedly believe people should buy this product, even though dealing with this company sucks, the product still makes a lot of sense. I would not encourage any one to work here in the short term though. No one will care about you.

Explore other reviews about SolarCity

5.0
Oct 21, 2024
Recommend
CEO approval
Business outlook

Pros

Good pay and no supervision working at the different Home Depots

Cons

Having to make numbers and sales

4.0
Mar 22, 2016
Recommend
CEO approval
Business outlook

Pros

Just to quantify my review a bit, I am within the top 10% of inside sales reps within our 12,000 person company. It is a great place to work and people doing well ARE able to make good money here. The executive team ALWAYS has a platform for reps to help make SolarCity a better place every quarter. They involve the top 20 reps each quarter in various ways to help their peers through an interactive group called Team Elite. Executives, VP's, Directors, and Managers are always willing to help and go to bat when there are issues with things that need to be fixed. The direction of the company is consistent and although the company is large, decision makers work as hard as possible to steer the big ship quickly when necessary.

Cons

Knee jerk reactions with decision making at a director level create issues from time to time. Culture has had its ups and downs due to HUGE growth last year and subsequent high attrition rates.

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