Pros
None. This company doesn’t know how to do solar
Cons
When it comes to solar, there’s two directions. Good experience for the customer, or good experience for the representative working for them. Never both good, usually never both bad. But when it comes to SEP solar, it’s both bad. Terrifyingly bad. Embarrassingly bad. I first moved from texas to Oklahoma for this company, not knowing where they would set up shop cause they couldn’t find their way out of a paper bag, they finally say that we are moving Fayetteville arkansas, from there to pea ridge, now bentonville arkansas. I’ve had tons of cancels with them because it’s only a short while after being set up with them that the customer finds out they are about to go through a roller coaster of a ride. Also you don’t even know if you’re being set up by SEP or arrow point or arrow head solar. Worst experience ever. Steer clear of this company. The company I work for now does installs in two weeks, it takes SEP 6 months because they don’t know solar or how to do solar. And to top it off, all the 5 star reviews on here are all reps who work for the company who are pretending they had a good experience. I personally trained two of them.