Hard work = tremendous results - Senior Recruiter Softworld Employee Review

5.0
Sep 29, 2024
Recommend
CEO approval
Business outlook

Pros

I've been with Softworld for several years as a Technical Recruiter, and while we aren’t perfect, I truly value my experience here. It’s disheartening to read recent negative reviews, and I want to emphasize that WE ARE A GREAT PLACE TO WORK. Recruiting and sales can be challenging, but if you put in the effort, the rewards are substantial. My time in the Waltham office has been free of toxicity. While some colleagues enjoy going out for drinks after work, I’ve never felt pressured to join; my family always comes first. Management has consistently provided me with support, encouragement, and all the resources I need to thrive. Our Recruiting leader works tirelessly and genuinely cares about both the recruiters and the company. Whenever I encounter challenges, reaching out for help is easy and encouraged. Though we face growing pains and changes, my coworkers and I continue to excel together. I sincerely believe that Senior Management has our best interests at heart and fosters a healthy work-life balance. Those who are unhappy may not have found the best approach to work smart and maintain that balance, and it’s probably for the best that they’ve moved on. In closing, I take pride in being part of a team that values hard work, supports one another, and creates an environment where we can all succeed. Here’s to ongoing growth and success at Softworld!

Cons

As our team becomes increasingly remote, building relationships has become more challenging. Therefore, having more in-person meetings would be advantageous.

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Softworld Response
1y
Thank you for being so thoughtful, as well as your honesty in relaying your experience at Softworld. The fact that you take such pride in both the place and performance of your work demonstrates how obviously valuable you are to the company. You're 100% right on the importance of clear/accessible communication, and the challenges associated with remote work. As we grow ever more in the coming year, that will be a constant challenge, but we're continually looking for ways to ensure connectivity and a greater sense of community. As to your comment on being disheartened by the few bad reviews on this website - I appreciate what you're saying, but I'd advise you not to sweat it. We have a demanding culture, high expectations, constant training, and a high sense of urgency. Although you and I (and many others) cherish that, and understand the rewards that accompany thriving within it... its not for everybody, and we're well aware that some folks will take their opportunities to express their displeasure. We're certainly not perfect, will always learn from any opinions (however negative) that are expressed in good faith, and everyone moves forward with what's best for them. Thank you again - if you have anything you'd like to add, I can always be reached anytime at 781-373-8452.l

Explore other reviews about Softworld

5.0
Nov 10, 2025
Recommend
CEO approval
Business outlook

Pros

Very open and communicative recruiters

Cons

No Cons at this time

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Softworld Response
2mo
Glad to hear that you've had a positive experience with us, and thank you for representing us well on your assignment. If you have anything more to add, you can always contact your recruiter, or I can be reached at 781-373-8452. Continued success in your Quality Operations career.
1.0
Feb 11, 2026
Recommend
CEO approval
Business outlook

Pros

I was able to work primarily remote. As an Account Manager, it might not be a bad gig

Cons

Take this with a grain of salt since their director of recruiting was let go, and that was a major issue up until 2024. I'm sure some of the feedback still applies though In short, it was the worst experience I've had in staffing. Constant negative feedback, unrealistic goals, and dealing with recruiting management that had no experience, or likely success, anywhere else As a recruiter, you were probably given 95% system requirements from DoD employers with 60 other vendors (Black Holes). Their idea of "manager contact" would be if they knew the managers first name, and intake calls had those 60 other vendors on them You would also have to make 30 documented cold calls on old jobs each day, before you could even work on something new. Then they would just pass the job back to someone else after a month and keep going. Having jobs with 500-1000 VM's attached to them were normal. Again, these are system requirements, and not even good system requirements.

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Softworld Response
2mo
Thank you for your candor. It appears from your review that your tenure occurred years ago, and you're right that there have been personnel, parent company integration, and process changes more recently. Furthermore, some of those changes have reflected pieces of the business prioritization and particularly older job categorizations that you're alluding to. That said, many of the most successful recruiters in the history of the company worked within the same business structure, customer base, and opportunities that you refer to. Dozens of recruiters have built combinations of 10-plus year careers, leadership achievements, multi-million dollar GP portfolios and ground-up growth paths under the same model. Those numerous success stories respectfully would have been impossible under a primary staffing model that you describe. Our model has never been perfect, and we've always operated in a "what's best for the business isn't always easiest for recruiting" mindset. That has yielded some frustrating assignments, particularly for senior recruiters accustomed to other environments that may have featured less individual accountability. While some of the job order assignments and tasks you're describing doubtlessly occurred, our years-long double digit growth and individual success stories paint quite a different picture for many people. Our model (both then and now) wasn't for everybody, and we wish you best success in wherever your professional travels have taken you since your time with us. If you have anything more to add, including anymore specifics you think would have improved the business, I can be reached anytime at 781-373-8452. Thank you again for your review.
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