Hard work, done the right way - Anonymous employee Softworld Employee Review

5.0
Jul 27, 2019
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

For internal sales and recruiting professionals, a mix of consistently high and above board/no surprises expectations, blended with an adaptable approach to meet them based on individualized levels of experience and skill. Plenty of training, tools and technology, all of which combine to prevent the company from getting in your way of succeeding. Any sales person or recruiter knows that feeling. Minimizes a lot of the unrelated busy work that takes you away from your core job function- in- and out-sourced resources to handle timesheets, billing, administrative, resume formatting, etc. Filled from top to bottom with people who are passionate, gritty, fast and who largely care more about holding themselves to higher standards than they need from anyone else. For the hundreds of external consultants that work for us, and the thousands that engage with us, you are in the hands of a company that tries to do things the right way throughout every aspect of your experience with us. When that falls short, on something as important as your career (and that absolutely happens - the company isn’t perfect, and a lot of internal people know about it when we fail), our best efforts are expected to correct mistakes, to whatever extent is within our (and not an external client’s) power. The company, and the people in it, don’t bat 1000 - but a lot of people work really hard to try.

Cons

We’re not immune to cons common to both our industry, and characteristic of any company that grows as fast as we do - communication could always be better, and sometimes hyper growth can lead to unintended consequences and mistaken assumptions that everybody interprets things identically.

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Softworld Response
6y
Thank you very much for your candid feedback; we are obviously glad to hear of your positive experience within our company. We are always looking for ways to improve our communication, especially as we continue to grow in both size and scope. -- Softworld Vice President, Professional Development

Explore other reviews about Softworld

5.0
Nov 10, 2025
Recommend
CEO approval
Business outlook

Pros

Very open and communicative recruiters

Cons

No Cons at this time

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Softworld Response
3mo
Glad to hear that you've had a positive experience with us, and thank you for representing us well on your assignment. If you have anything more to add, you can always contact your recruiter, or I can be reached at 781-373-8452. Continued success in your Quality Operations career.
1.0
Feb 11, 2026
Recommend
CEO approval
Business outlook

Pros

I was able to work primarily remote. As an Account Manager, it might not be a bad gig

Cons

Take this with a grain of salt since their director of recruiting was let go, and that was a major issue up until 2024. I'm sure some of the feedback still applies though In short, it was the worst experience I've had in staffing. Constant negative feedback, unrealistic goals, and dealing with recruiting management that had no experience, or likely success, anywhere else As a recruiter, you were probably given 95% system requirements from DoD employers with 60 other vendors (Black Holes). Their idea of "manager contact" would be if they knew the managers first name, and intake calls had those 60 other vendors on them You would also have to make 30 documented cold calls on old jobs each day, before you could even work on something new. Then they would just pass the job back to someone else after a month and keep going. Having jobs with 500-1000 VM's attached to them were normal. Again, these are system requirements, and not even good system requirements.

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Softworld Response
3mo
Thank you for your candor. It appears from your review that your tenure occurred years ago, and you're right that there have been personnel, parent company integration, and process changes more recently. Furthermore, some of those changes have reflected pieces of the business prioritization and particularly older job categorizations that you're alluding to. That said, many of the most successful recruiters in the history of the company worked within the same business structure, customer base, and opportunities that you refer to. Dozens of recruiters have built combinations of 10-plus year careers, leadership achievements, multi-million dollar GP portfolios and ground-up growth paths under the same model. Those numerous success stories respectfully would have been impossible under a primary staffing model that you describe. Our model has never been perfect, and we've always operated in a "what's best for the business isn't always easiest for recruiting" mindset. That has yielded some frustrating assignments, particularly for senior recruiters accustomed to other environments that may have featured less individual accountability. While some of the job order assignments and tasks you're describing doubtlessly occurred, our years-long double digit growth and individual success stories paint quite a different picture for many people. Our model (both then and now) wasn't for everybody, and we wish you best success in wherever your professional travels have taken you since your time with us. If you have anything more to add, including anymore specifics you think would have improved the business, I can be reached anytime at 781-373-8452. Thank you again for your review.
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