Who needs Salesforce, when you have excel! - Enterprise Account Executive SoftwareOne Employee Review

1.0
Feb 15, 2024
Recommend
CEO approval
Business outlook

Pros

- Pay - fun parties - food - pay

Cons

Them not using Salesforce is a real issue. Each team had different ways of building pipelines, with our manager utilizing an impressive Excel sheet she created due to the lack of a proper CRM provided by salesforce. Although her solution was resourceful, it was not a true CRM and felt somewhat unprofessional for such a large company. When I started, they promised a completed CRM by January, but seasoned employees joked that it had been in development for 8 years, leading to skepticism. Furthermore, they don't seem to be a true value-added reseller (VAR). They haven't built relationships with smaller organizations, likely because they relied heavily on Microsoft for income for years. Now they're playing catch-up and are significantly behind. Finally, their outdated system makes fulfilling orders cumbersome and time-consuming, taking up to 45 days. In my previous company, orders needed to be closed within a week, resulting in disciplinary action if not accomplished.

Explore other reviews about SoftwareOne

5.0
Aug 26, 2025
Recommend
CEO approval
Business outlook

Pros

Great pay, great environment, everyone willing to help

Cons

None come to mind for me

3.0
May 28, 2026
Recommend
CEO approval
Business outlook

Pros

Good Pay, Decent Services Offerings

Cons

Slow internal processes, over committing/under delivering, reselling is a nightmare here, Many customers are leaving due to poor experience the past few years

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