Was a Top Workplace - Account Manager SoftwareOne Employee Review

3.0
Nov 2, 2021
Recommend
CEO approval
Business outlook

Pros

When I first started at SoftwareONE 3 and a half years ago, you can tell this global company was starting to make it big in North America (not top region in the company, Europe was). The fun and relaxed culture was super inviting and their 7 Core Values were truly honored on all levels of the business. Your coworkers became some of your favorite people, the benefits, were unparalleled, you enjoyed the company outings and Partner-Sponsored events and luncheons.

Cons

In light of the COVID-19 Pandemic, the company went into sales over drive. It did not become what was best for the customers but what was best for the business and how can we sell and be better than out competitors. Of course any business should strive for changes that profit the company, but not at the expense of your key employees AND key customers. High turnover, overloading work, and constant changes to the job role, lack of proper base compensation, lack of proper training for new hires, and lack of solid leadership deteriorated the reputation of the company and the founder's 7 Core Values.

Explore other reviews about SoftwareOne

5.0
Aug 26, 2025
Recommend
CEO approval
Business outlook

Pros

Great pay, great environment, everyone willing to help

Cons

None come to mind for me

3.0
May 28, 2026
Recommend
CEO approval
Business outlook

Pros

Good Pay, Decent Services Offerings

Cons

Slow internal processes, over committing/under delivering, reselling is a nightmare here, Many customers are leaving due to poor experience the past few years

See reviews by: Helpful|Rating|Date|All