Great Experience as a New Employee - Training Coordinator Softheon Employee Review

I am thoroughly impressed with the team at Softheon. From the very beginning, the level of professionalism and commitment to client satisfaction has been outstanding. They go above and beyond in every aspect, from transparent communication to timely project updates, ensuring clients feel informed and valued. The company also offers excellent benefits and incentives, fostering a solid work-life balance and employee well-being. The culture here is fantastic—supportive, collaborative, and driven by innovation. The room for growth within the company is huge! I’m surprised by some negative reviews, as my experience has been nothing but positive. Softheon values its clients and employees, making it an outstanding workplace and a trusted partner for any project.

Cons? Only if you’re allergic to awesome.

Remote work (Must be from primary residence) Generally good coworkers Decent pay and benefits

CEO randomly joins meetings, reads out what I assume is the top self help post from LinkedIn and then implies that if you ever disagree with him you will be out of a job. HR micromanages all employees. When employees are not using the software HR provides, instead of reflecting on why they just enforce use and write up anyone who does not comply. Despite HR micromanaging the rank and file employees, upper management does not seem to have any accountability. High level managers in the company will routinely just not show up to meetings without any heads up and not give any thought to their direct reports. Long hours are expected of employees year after year. Management knows this but instead of taking steps to address it they just send everyone a box of organic granola bars during busy season.