Only if you have no other options - Anonymous employee Softheon Employee Review

1.0
Mar 9, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Remote work (Must be from primary residence) Generally good coworkers Decent pay and benefits

Cons

CEO randomly joins meetings, reads out what I assume is the top self help post from LinkedIn and then implies that if you ever disagree with him you will be out of a job. HR micromanages all employees. When employees are not using the software HR provides, instead of reflecting on why they just enforce use and write up anyone who does not comply. Despite HR micromanaging the rank and file employees, upper management does not seem to have any accountability. High level managers in the company will routinely just not show up to meetings without any heads up and not give any thought to their direct reports. Long hours are expected of employees year after year. Management knows this but instead of taking steps to address it they just send everyone a box of organic granola bars during busy season.

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Softheon Response
2mo
Thank you for taking the time to share your feedback. We’re glad to hear that you found your coworkers supportive and that our compensation, benefits, and remote work model were positives during your time at Softheon. At the same time, we’re sorry to hear that other aspects of your experience left you feeling frustrated. We strive to foster a culture of transparency, accountability, and mutual respect across all levels of the organization, and feedback like this is important for helping us reflect on where we can improve. Maintaining clear communication between leadership and employees, especially in a remote-first environment, is something we continually work to strengthen. We also recognize that tools, processes, and expectations around busy periods can impact employees in different ways. Our goal is always to provide the structure and resources teams need to be successful while continuing to listen to employee feedback about what is and isn’t working. Thank you again for sharing your perspective and for the time you spent as part of the Softheon team. We wish you the best in your future endeavors.

Explore other reviews about Softheon

5.0
Feb 6, 2025
Recommend
CEO approval
Business outlook

Pros

I love the culture here- everyone does an amazing job making you feel seen and valued as a new hire. From promo items and virtual engagement initiatives to a comprehensive, personalized training plan, they truly invest in their employees. The home office setup they provide is great, and the benefits are generous. The HR team is also fantastic- always friendly and willing to go above and beyond if you need anything. The training program, Softheon University, is another great perk, offering valuable development resources. It’s clear that the company and its leadership prioritize continuous learning, a positive work culture, organization, and delivering a great experience to clients.

Cons

I have no cons so far!

1
3.0
Mar 31, 2026
Recommend
CEO approval
Business outlook

Pros

Good starting point Engineering teams

Cons

No growth Upper Management Problems

1
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Softheon Response
1mo
Thank you for taking the time to share your feedback and for your more than five years with Softheon. We’re glad to hear that you saw value in our engineering teams and viewed the company as a good starting point in your career. We’re sorry to learn that your experience with our growth opportunities and upper management did not meet your expectations. Supporting employee development and ensuring strong, effective leadership are both areas we take seriously. As the organization continues to evolve, we are focused on creating clearer career pathways, expanding development opportunities, and strengthening alignment and communication across all levels of leadership. We appreciate your perspective and the time you spent contributing to Softheon. Feedback like yours plays an important role in helping us improve, and we wish you continued success in your career.
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