Empresa inovadora com péssimos profissionais - Analista De Relacionamento Cliente Softbox Employee Review

Benefits are okay, the work is interesting with many technical advancements in the investment casting industry, good people in Wichita Falls facility, the company contributes much to the community.

Projects seemed limited, and it could get boring fairly quickly. Didn't seem like there was a whole lot of room to move up from within. Although the internship was great, working full-time there did not seem as appealing for these reasons.

Lots of training and development- always plenty to keep you interested. Plenty of opportunity to meet different people; vendors and customers. Targets are not one size fits all- objectives and sales goals vary depending on the market sector you're selling into and the state of development of your part of the business. This is good as SBL is very strong in some verticals and entirely underdeveloped in others. Opportunities for getting out of the office; work dinners and socials are encouraged between teams and with vendors and suppliers. It's much easier to get on and do business with people like this. Staff attitude and morale is generally very good. Most people feel happy and encouraged in their roles and are able to progress both vertically and horizontally across the business. Most people who work there seem to be quite thoughtful of others and interested in creating a productive and fun working environment. The emphasis is on 'relationship sell' rather than 'hard sell'.

Working in sales one is expected to be a bit of a 'jack of all trades' which can make planning difficult. You get pulled in all directions depending on which vendor is in the office today, who's got a sales promotion or incentive on, which customers look like they're going to get you through your objectives or this month's sales targets. As SBL is a reseller at times it seems like all the vendors/partners want a piece of you and it's difficult to be objective about what really works for your customers. The best way to sell is to be an expert but this is virtually impossible. Most of the learning is on the job so you get thrown very much in the deep end with regards to market knowledge. There's a lot of competition so depending which sector you're selling into you often have an uphill struggle to win/keep hold of customers.