The company has gone from a great to non-inclusive culture - Sales SoftServe Employee Review

2.0
Oct 6, 2025
Recommend
CEO approval
Business outlook

Pros

Competitive Salaries and Commission Structure

Cons

No leadership , accountability or direction Move away from client first to revenue first at all costs In the past 2 years, vast majority of internal promotions go to less qualified individuals who hail from 1 particular country. Teamwork and family culture are gone, replaced by internal political to the latest promoted leader in an effort to get pulled along

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SoftServe Response
7mo
Thank you for taking the time to share your feedback. We’re sorry to learn about your concerns regarding leadership, culture, and internal advancement. We take these matters seriously and are committed to fostering a transparent, inclusive, and client-focused environment. We value the time you spent with us and appreciate your insights as we continue to improve.

Explore other reviews about SoftServe

5.0
Nov 19, 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

friendly people, modern approaches and a very diverse workforce. great clients and thought pieces as well to bring to the table.

Cons

Not a con but just a note, they offer flexible remote working options, which may be different for those who prefer in-person

2.0
Jan 8, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Decent pay but you will be expected to manage multiple client projects at the same time in an expedited timeframe and are often flying solo. If you come from traditional consulting, these projects will feel insane and unrealistic to deliver true quality.

Cons

All about who you know, not what you do here. Expect to have to work at 150% capacity plus spend at least 50% of capacity networking. You will be constantly asked to deliver with unrealistic timelines. People (i.e. business analyst group) are constantly stepping over boundaries and claiming work others with more expertise in a specific area should own. It is a constant cluster mess and I (as a junior associate) have been on my fair share of calls where leadership is yelling at each other about stepping into each other’s territories. I can only imagine what occurs on the pure leadership calls. Lots of people in director and above positions are on an egotistical trip and have zero interest in the team’s ideas, knowledge, or expertise. You will spend many phone calls just listening to the leader brag about themselves for 55 straight minutes.

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