Room to Improve - Anonymous employee SoftLayer Employee Review

3.0
Nov 12, 2015
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The people you work with. I enjoyed everyone I worked with at Softlayer. Free drinks, and some food and snacks supplied.

Cons

Shift work which was not flexible, you work the shift your placed in. Management, which will get better with experience, wasn't the best it could be. But the manager was a good person otherwise. Pay rate for the work expected wasn't inline with other positions elsewhere. My previous employment in IT that didn't require any experience in IT, paid more than this position which had a list of IT requirements. Lack of career progression.

Explore other reviews about SoftLayer

5.0
Sep 20, 2022
Recommend
CEO approval
Business outlook

Pros

Good company to work for

Cons

Acquisitions are a pain in the A

3.0
Jul 12, 2025
Recommend
CEO approval
Business outlook

Pros

Best for people who have no experience to get their foot in the door and learn the basics of what it means to work in the field, promotions are always from within

Cons

Since higher positions are generally promoted from within, it's hard to get in at a level higher than DC Tech 1. They also no longer hire full time employees right away, and switched to a contract-to-hire model. They also are bad at hiring experienced technicians and turn-over rate is insanely high. You won't learn advanced troubleshooting skills or many skills that transfer over - most of the job is troubleshooting private automation that does everything for you.

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