Great entry level experience - you pay for it though. - Server Build Technician SoftLayer Employee Review

3.0
Oct 24, 2018
Recommend
CEO approval
Business outlook

Pros

Excellent training, excellent workspace, great co-workers!

Cons

The pay is too low, especially for Sydney. Half my salary goes toward my rent alone. The focus for hardware technicians to improve and be expected to run a major customer service role is quite the gap of expertise.

Explore other reviews about SoftLayer

5.0
Sep 20, 2022
Recommend
CEO approval
Business outlook

Pros

Good company to work for

Cons

Acquisitions are a pain in the A

3.0
Jul 12, 2025
Recommend
CEO approval
Business outlook

Pros

Best for people who have no experience to get their foot in the door and learn the basics of what it means to work in the field, promotions are always from within

Cons

Since higher positions are generally promoted from within, it's hard to get in at a level higher than DC Tech 1. They also no longer hire full time employees right away, and switched to a contract-to-hire model. They also are bad at hiring experienced technicians and turn-over rate is insanely high. You won't learn advanced troubleshooting skills or many skills that transfer over - most of the job is troubleshooting private automation that does everything for you.

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