So many things wrong but a few positives - Prison Custody Officer Sodexo Employee Review

1.0
Sep 27, 2019
Recommend
CEO approval
Business outlook

Pros

* 10 week training course is quite fun * Free cooked lunch every day you are on shift * Free uniform and boots provided * Almost endless overtime - can almost work 24 hours a day if you really want - overtime paid at 1.5 x hourly rate (at the time of writing hourly rate is £10.90) * Some good hard working people * A good environment if you're young and want decent money

Cons

* 40 hour a week shift patterns with 0630 starts and 2015 finishes can be tiring * Longest shift is 13 hours, shortest is 6 hours * You have to work every other weekend, both days of the weekend * You get an unpaid hours break if you are working both sides of lunchtime otherwise you get no breaks at all in your shift * Some positions have to do a week of night shifts every 6-8 weeks with a following week off - you get no choice if this applies to you or not * Very difficult to get annual leave - no leave granted Christmas or New Year week * Number of weeks you can take in the summer and either side of Easter is limited to 2 weeks per year * Short staffed and sickness can make some shifts a challenge because there aren't enough officers * High turnover of officers - they are constantly recruiting because they are constantly losing staff * Some management decisions are questionable * High risk of being assaulted. I was punched, spat at and verbally abused on a number of occasions * A growing number of inexperienced officers can make some days more challenging * You are based in an area but can get put anywhere in the prison - you never know where you are working that shift until you walk through the door and you have no choice in the matter

Explore other reviews about Sodexo

5.0
Jun 3, 2026
Recommend
CEO approval
Business outlook

Pros

very good company to work for

Cons

like all hospitality industries staffing is difficult

avatar
Sodexo Response
2w
We at Sodexo value teamwork and believe you belong in a company that values you for you. We are thrilled to hear about the positive experience you had with your team.
3.0
Jun 26, 2026
Recommend
CEO approval
Business outlook

Pros

The pay is pretty good

Cons

HR is a bunch of a holes

See reviews by: Helpful|Rating|Date|All