Pros
The actual staff members (community managers, middle management) are great -- everyone treats each other like close friends and everyone enjoys each other's company and has fun together. The company also have an unlimited vacation day policy.
Cons
The number of clients per community manager makes it impossible to deliver quality results to clients. As a result, account managers have to choose between doing sub-par work for their clients OR sacrificing their personal life just to maintain a fair standard of client work. Bad business model means that management continues to pile clients onto already overworked community managers with little regard to client satisfaction or community manger happiness. The pay rate is low based on the fact that most employees work over 60 hours per week. It's impossible to be remotely successful in this job without working nights and weekends. While the company is very lax w. vacation and personal days, you'll never actually be able to rest. 101 fever? Too bad, you have client work to get done and there's no one there that can pick up the slack when someone is out sick. You'll just end up working from home/working through your entire vacation. Social Katy does not offer benefits. Promises of benefits are continaully made but never kept. Many employees accepted the position under the promise that insurance would be provided within "a few weeks", then were extremely upset when months went by with no follow-through. Employee morale is very, very low. Staff is overworked, underpaid, underappreciated. The only joy in this position are the staff themselves. This company HEMORRHAGES employees. Their turnover rate is laughable.