3.0Sep 1, 2025Customer service representative (csr)Current employee, more than 5 yearsWilkes-Barre, PARecommendCEO approvalBusiness outlookProsThe pay is good and benefits are still good. Although recent changes are making me rethink that.ConsSpeaking with the public is always challenging. It’s hard sometimes to stay motivated.Show more
5.0Aug 28, 2025EconomistCurrent employee, more than 5 yearsWashington, DCRecommendCEO approvalBusiness outlookProsYou're contributing to one of the most successful federal policies created to help vulnerable people in our country.ConsYou're not adequately protected from the wide swings of the whims of the administrationShow moreHelpfulShare1
4.0Jul 3, 2026Benefit authorizerFormer employee, more than 1 yearChicago, ILRecommendCEO approvalBusiness outlookProsBeing trained on all the different case types processed by the position. The organization offers flex time.ConsIt is a difficult job to learn all aspects of case processing promptly.Show moreHelpfulShare