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      Social Security Administration

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      Social Security Administration reviews

      If you love helping others - Customer Service Representative (CSR) Social Security Administration Employee Review

      4.0
      May 14, 2025
      Customer service representative (csr)
      Recommend
      CEO approval
      Business outlook

      Pros

      Good benefits, get to help a lot of people and make a difference, good work-life balance

      Cons

      long training process, not willing to provide reasonable accommodation, constant policy changes depending on current government administration

      Explore other reviews about Social Security Administration

      5.0
      Jun 11, 2026
      Legal assistant
      Recommend
      CEO approval
      Business outlook

      Pros

      flexibility, teleworking, pay, and holidays off cool work environment.

      Cons

      Everything's on a quota, heavy workload, dealing with irritated claimants—it's not really a legal job.

      1
      4.0
      Jul 3, 2026
      Benefit authorizer
      Recommend
      CEO approval
      Business outlook

      Pros

      Being trained on all the different case types processed by the position. The organization offers flex time.

      Cons

      It is a difficult job to learn all aspects of case processing promptly.

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