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Social Security Administration

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Too structured, dont allow any flexibility - Teleservice Representative Social Security Administration Employee Review

3.0
May 26, 2011
Recommend
CEO approval
Business outlook

Pros

Great training to learn job

Cons

Call center here is not a great place to work

Explore other reviews about Social Security Administration

5.0
Mar 21, 2025
Recommend
CEO approval
Business outlook

Pros

Benefits are great. Pay is great

Cons

Management is inexperienced. Work load is high

4.0
Jul 3, 2026
Recommend
CEO approval
Business outlook

Pros

Being trained on all the different case types processed by the position. The organization offers flex time.

Cons

It is a difficult job to learn all aspects of case processing promptly.

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