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Social Security Administration

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Don't do it ...Run for the Hills! - Claims Representative Social Security Administration Employee Review

2.0
Jun 27, 2023
Recommend
CEO approval
Business outlook

Pros

Some telework...TSP matching...helping people...federal holidays

Cons

Massively unreasonable workloads. Due to short staffing you are forced to do job duties of job positions below yours ...such as answering phones and helping with the lobby. Management cares only about pleasing upper management...not the front line employees. Very stressful..and in the end the pensions are waaaayyyy less than what county or state employees get.

Explore other reviews about Social Security Administration

5.0
Mar 21, 2025
Recommend
CEO approval
Business outlook

Pros

Benefits are great. Pay is great

Cons

Management is inexperienced. Work load is high

4.0
Jul 3, 2026
Recommend
CEO approval
Business outlook

Pros

Being trained on all the different case types processed by the position. The organization offers flex time.

Cons

It is a difficult job to learn all aspects of case processing promptly.

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