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      Social Security Administration

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      Social Security Administration reviews

      Give and take - Customer Service Representative Social Security Administration Employee Review

      3.0
      Jan 18, 2022
      Customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Great benefits, decent pay, telework during the pandemic, overtime/credit hours offered, and plenty of time off.

      Cons

      Busy at all times, lack of organization/structure, tedious work at times, mismanagement, and outdated/convoluted computer programs and equipment.

      Explore other reviews about Social Security Administration

      5.0
      Feb 14, 2026
      Senior it specialist
      Recommend
      CEO approval
      Business outlook

      Pros

      Great people to work with.

      Cons

      Few documentation of workflow. Institutional knowlege is diminishing due to the massive cut in staff.

      4.0
      Jun 17, 2026
      Attorney
      Recommend
      CEO approval
      Business outlook

      Pros

      Great work-life balance and excellent people to work with.

      Cons

      Not the highest pay you can get in the legal field and lots of red tape and rules. Remote work was removed too.

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