4.0
May 19, 2010
Anonymous employee
Current employee
Richmond, CA
Recommend
CEO approval
Business outlook
Pros
* Strong customer-service focus * Wonderful mission - social insurance for those most in need * Great people * Senior management with integrity * Innovative IT solutions
Cons
* Insufficient staffing levels * Ever-increasing workloads; particularly hard-hit by the current recession * Lack of resources * Long hours