employer cover photo
employer logo
employer logo

Social Security Administration

Is this your company?

Awful. Run don't walk, away. - Claims Specialist Social Security Administration Employee Review

1.0
Jan 31, 2017
Recommend
CEO approval
Business outlook

Pros

Decent pay & benefits; job security. Hours are great; you can show up, put in your eight and a half hours, and then go home to recover.

Cons

Whatever you do, do not work in a public contact position, such as in a field office or tele-service center. The work is extremely boring & monotonous, & you are worked to death. You have to deal with tons of people too lazy to work complaining about how they deserve disability benefits for themselves & their 20 children. Management treats you like a child. You think the work would be professional but it's not; it's more like working on an assembly line with supervisors standing behind you cracking a whip trying to make you work harder & faster, but you can't because there's no time to keep up with the work. You're given endless lists of pending claims & other workloads that you're somehow expected to keep up with, even though you're constantly calling numbers and dealing with the people who walk into the office every day. It's maddening. In addition, you're made to be a type of contract employee for attorney's offices. What little free time you might have is spent doing paperwork & phone calls ensuring that greedy lawyers get their pay before the people who hire them for help get theirs.

Explore other reviews about Social Security Administration

5.0
Jun 11, 2026
Recommend
CEO approval
Business outlook

Pros

flexibility, teleworking, pay, and holidays off cool work environment.

Cons

Everything's on a quota, heavy workload, dealing with irritated claimants—it's not really a legal job.

1
4.0
Jul 3, 2026
Recommend
CEO approval
Business outlook

Pros

Being trained on all the different case types processed by the position. The organization offers flex time.

Cons

It is a difficult job to learn all aspects of case processing promptly.

See reviews by: Helpful|Rating|Date|All