Startup vibe trying to grow - Implementation Manager Social Pinpoint Employee Review

Flexibility but only because there was little work

No clear direction, no opportunity for advancement

Impactful work for government customers.

The new CEO quickly ruined a collaborative and energetic culture. Expect customer service to worsen quickly while prices rise, which will lead inevitably to more and more dissatisfied customers. Focus is 98% on sales rather than service or product. CEO has mentality that employees are sponges capable of absorbing more and more work without recognition or remuneration. Layoffs every few months. Zero growth paths for employees. Strategy without implementation or execution will lead them to fail in the long-term, even though their metrics may have improved short-term due to extreme cost-cutting measures.