Great pay, benefits, and job stability - Customer Service Representative -4 SoCalGas Employee Review

4.0
Aug 8, 2014
Recommend
CEO approval
Business outlook

Pros

Excellent pay, excellent benefits (pretty decent even for PT employees), numerous job locations across SoCal, union representation

Cons

It is really difficult to make it out of a part time position. Technically, it's based on seniority, but then they have the right to rake you across the coals in an interview even if you already possess the qualifications. Everyone in the company knows it's all about who you know if you want to get across the PT-FT bridge. After that you make FT though it's pretty much based SOLELY on seniority.

Explore other reviews about SoCalGas

5.0
May 14, 2026
Recommend
CEO approval
Business outlook

Pros

Good work environment and good benefits

Cons

Interns can't work from home

1.0
May 2, 2026
Recommend
CEO approval
Business outlook

Pros

There were so many opportunities when I first started ten years ago. Benefits were good but standard. HAD a great reputation of keep good employees.

Cons

All that changed last year when they laid off 2% of their workforce with no prior notice. Morale has gone down. Workload has increased. Upper management is known for conducting interviews while already knowing who they're already going to hire. The do the interviews so they can appear to be fair.

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