1.0
Jan 7, 2019
Former employee, more than 1 year
Chicago, IL
Recommend
CEO approval
Business outlook
Pros
Downtown Location Easy job (you can teach yourself since some managers and tech leads seem to never have the same answer) Decent PTO/Sick time (used to be unlimited)
Cons
You can work to meet/exceed their standards and have full knowledge of carriers but when it comes to rounds of promotions they will give you excuses each time to not promote you Favoritism with the managers Upper management is not friendly and look down on customer service reps The environment around you can be toxic at times since employees are disgruntled. This makes you dread coming into work every morning.