Small Units need more Oversight. - Anonymous employee Smithsonian Employee Review

Processes for communication and documentation are uneven across the institution. Some areas are very up-to-date on technology, some are antiquated and still stuck in using paper and pencil forms. If you work in a smaller unit with fewer levels of management and experience consistent problems with your supervisor or senior staff, it can be very difficult to effect change because you'd have to go outside the unit/museum and way over your director's head to effect any change.