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      Smith Transport

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      Smith Transport reviews

      frequently misses hometime dates - OTR Truck Driver Smith Transport Employee Review

      2.0
      Jan 13, 2020
      Otr truck driver
      Recommend
      CEO approval
      Business outlook

      Pros

      better than most bottom of the barrel companies. staff seem friendly.

      Cons

      will likely start you out in poorly maintained equipment. mine broke down and I had to swap between numerous trucks (one belonged to a smoker!) weekend dispatch is slow; won't answer the phone. I've sat out days on end doing nothing on numerous occasions. missed multiple medical visits at home due to being late on hometime. missed christmas this year due to their poor planning. no holiday pay. no inverter in most trucks. forced dispatch.

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      5.0
      Mar 20, 2025
      Sales associate
      Recommend
      CEO approval
      Business outlook

      Pros

      Large carrier that operates like a small one. Family.

      Cons

      Nothing to report at this time.

      1
      4.0
      Apr 16, 2026
      Class a cdl truck driver
      Recommend
      CEO approval
      Business outlook

      Pros

      Great company for the most part. Great equipment, impressive systems in place (fuel, maintenance, dispatch, etc.) They are merged with Heartland Express, so they have many terminals...with laundry, showers, parking, etc. Driving managers were truck drivers. They have a open door policy for real. They are big on safety + +. They have a great benefits system and they are the highest amount of pain by employer life insurance I've come across.

      Cons

      Not all driver managers have been truck drivers and it shows painfully. Some driver managers are very unprofessional, not many...however they will change you to a new one. You have to hussle to make a really good pay. They changed the pet policy while I was on leave and I could not return. OTHERWISE I WOULD STILL BE THERE!!!! 😢

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