Great company culture and a cool product! - Product Designer Smile.io Employee Review

5.0
Jul 19, 2019
Recommend
CEO approval
Business outlook

Pros

- Lots of different projects to work on, so you're always engaged - Super collaborative environment - everyone is really nice! - Sweet perks & competitive salary - Company is transparent about everything from product roadmap to financials - Lots of community involvement (and parties) - Office dogs!

Cons

- Very fast-paced environment can be challenging at times - As the company grows, you don't know everyone as well as you'd like to - Project management isn't consistent, so you're not always sure what's expected of you (although this is improving)

Explore other reviews about Smile.io

5.0
Aug 13, 2022
Recommend
CEO approval
Business outlook

Pros

The entire team pull in the same direction and stuff gets done to such a high standard. Everyone works hard and is incredibly talented at their job. It's an inspiring place to work.

Cons

I've had no bad experience or cause for concern

1
3.0
Oct 13, 2023
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Colleagues are incredibly smart and capable, a joy to be around. Great work-life balance and perks. Really good about helping employees explore different interests in different departments. The head of merchant success is extremely competent.

Cons

Over a single year, 3 executives (heads of product, engineering, and people) were booted or left...one even resigned on the spot. None were backfilled, and the cofounders took on their roles instead so they wouldn't continue to get pushback from upper management. The company can't progress because of the brick wall the cofounders put up based on their experiences as a web agency 12 years ago.

8
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