Amazing People & Culture - Customer Service Smile.com.au Employee Review

Smile is led by a highly experienced leadership team that brings clarity, focus, and long-term vision to the company. Their strategic direction and transparent communication make it easy to align with company goals. The team is collaborative, supportive, and open to new ideas, which fosters both individual growth and overall success.

Like any fast-growing company, things can move quickly and processes are always evolving. This might be challenging for those who prefer a more rigid or structured environment.

I feel like I have found my tribe after years of searching for a company where my team members would be great professionals in their own areas! I love the 100% remote work, people I work with, the work, the growth opportunity, working hours, the structured approach and the leadership team!

I would want a workation for sure in the future!