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Smile Direct Club

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Good experience but it could be better - Remote Dentist Manager Smile Direct Club Employee Review

3.0
Sep 11, 2023
Recommend
CEO approval
Business outlook

Pros

Good money and benefits, WFH option which was great, easy job

Cons

Poor plans of action and wrong decisions lead to massive layoffs. Internal processes could be improved to increase customer satisfaction and reduce unnecessary expenses.

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Smile Direct Club Response
2y
Thank you for sharing your feedback with us. We are sorry to hear that this was your experience. Even in times of hyper-growth and change, we want all of our team members to feel supported by leadership. If you are comfortable speaking with us regarding your feedback further, we would welcome the opportunity to learn more from you on how we can continue to improve. Please feel free to send us an email at peoplesupport@smiledirectclub.com.

Explore other reviews about Smile Direct Club

5.0
May 6, 2025
Recommend
CEO approval
Business outlook

Pros

Good company I enjoyed working there

Cons

No cons good company I enjoyed it

2.0
Jun 9, 2026
Recommend
CEO approval
Business outlook

Pros

Always a challenge and good work environment

Cons

Leadership seemed often disorganized and would blame subordinates

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